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After upgrade to 10.10.4.7 remote app and html5 produce only a black screen
Posted: Mon Apr 10, 2017 5:19 pm
by georgel
I've tested from IE11 and Chrome on my PC and from Safari on an iPad. No changes other than the update were made. Server is a Windows 10 VM.
Cleared browser history, same thing.
Remote desktop client is fine.
Where do you think I should start troubleshooting?
Re: After upgrade to 10.10.4.7 remote app and html5 produce only a black screen
Posted: Tue Apr 11, 2017 10:09 am
by Marcel1808
Hello,
We have the same problem on all TSPlus servers since yesterday.
HTML5 only black screen.
Rebooting the server did not improve anything.
Only the RemoteApp and RDP functions are still running.
But we urgently need HTML5.
Greetings from Germany
Re: After upgrade to 10.10.4.7 remote app and html5 produce only a black screen
Posted: Tue Apr 11, 2017 8:56 pm
by hansen
Upgrade to 10.10.4.11, which probably fixes this from looking at the changelog.
- logonsession program
When starting one single application, or the Web Application Panel, and RemoteApp
Their was issues (black screen, logoff...).
It is fixed now
Re: After upgrade to 10.10.4.7 remote app and html5 produce only a black screen
Posted: Wed Apr 12, 2017 7:05 am
by Marcel1808
Good morning hansen,
Thank you for the info.
I have just installed the servers with the update and now runs HTML5 again.
Finally
My customers were really totally sour.
Thanks and greetings from Germany
Re: After upgrade to 10.10.4.7 remote app and html5 produce only a black screen
Posted: Thu Apr 13, 2017 12:35 am
by cseeber
I have something similar, but not sure if it is related.
Since 10.10.4.7 a direct RDP session no longer loads the desktop (explorer.exe), but it loads folder.exe.
I have reverted to 10.10.4.4 until I understand the issue better.
Could this be related?