Reconnecting - same user name - multiple machines

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spmnemrc
Posts: 61
Joined: Sat Mar 04, 2017 3:00 pm

Reconnecting - same user name - multiple machines

Post by spmnemrc » Wed Mar 15, 2017 2:36 pm

We are using the same login to our remote app. We login from multiple location in the same building at the same time. If there is a building wide internet outage we notice that machines may not get their specific session back. How can we ensure they get the same session?

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admin
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Joined: Wed Sep 05, 2012 6:38 am

Re: Reconnecting - same user name - multiple machines

Post by admin » Wed Mar 15, 2017 4:28 pm

Hello,

In the AdminTool, click on the Server tile and click on "Group Policies (GPO)"

Check the "Allow users reconnection when sessions are disconnected."
Check also the "Allow automatic reconnections when a session is disconnected."

You can also set up a timeout for disconnected sessions which will cause a disconnected user session to automatically logoff after a while.

If you want your disconnected sessions to terminate quickly, type in 0.5 for 30 sec. Enter 0 if you want your remote sessions to never end.

If your server is the member of a domain, this strategy may need to be set directly on the domain controller.
Open your domain strategy object editor (gpedit.msc) and locate the following strategy :

Computer configuration / Administrative Template / Windows components / Remote Desktop Services / Remote Desktop Session Host / Session time limit /

You can also make sure your domain controller do not prevent local strategies to be executed. This strategy needs to be disabled and is located in :

Computer configuration / Policies / Administrative Template / System / Group Policy / Turn off Local Group Policy objects processing.

Either solution should work, choose the one that fits your preference.
Olivier
TSplus support team administrator
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spmnemrc
Posts: 61
Joined: Sat Mar 04, 2017 3:00 pm

Re: Reconnecting - same user name - multiple machines

Post by spmnemrc » Wed Mar 15, 2017 5:35 pm

Is there a way to "User must Reconnect from the Same Device" when the same user logs in from multiple devices?

John
Posts: 84
Joined: Sun Sep 30, 2012 7:10 am

Re: Reconnecting - same user name - multiple machines

Post by John » Wed Mar 15, 2017 6:21 pm

Hello,

For these specific options, TSplus AdminTool is just setting the Windows GPOs registries.

If you have set:
- Allow multipl sessions per users
- The disconnected session remains during 10 minutes
- Users will have to reconnect from the same device

I think that Windows will check the device and the user for each request for re-connection.
If it fits, it will allow it.
That would make sense, but I cannot be 100% sure because this is Windows decision to do so (not TSplus one).

Kind regards

John

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