Virus in TSPlus client.

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AadGouka
Posts: 72
Joined: Thu Feb 05, 2015 1:48 pm

Virus in TSPlus client.

Post by AadGouka » Wed Mar 01, 2017 9:55 am

Hi,

One of our clients gets a viruswarning when he starts a TSPlus client. Probably it's nothing,
but I think it's worth a topic. (See schreenshot)

Best regards,

Aad
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admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: Virus in TSPlus client.

Post by admin » Wed Mar 01, 2017 10:07 am

Hello,

This is a false positive.
TSPlus is 100% virus free. We often had some issues in the past with antivirus as we do use some scripting in our code. This is why it is recommend to deactivate your antivirus before installing TSPlus and set an exclusion rule on installation path is also highly recommended.
You will need to set an exclusion rule in your antivirus on the following path : C:\Program Files (86)\TSPlus and C:\wsession

On client side the exclusion is to be set the following path : C:\Users\Nameoftheuser\RDP6

You can also use this link to report this false positive to your antivirus editor : http://www.techsupportalert.com/content ... ll_Vendors
Olivier
TSplus support team administrator
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