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Windows Plugin doesn't connect
Posted: Fri Feb 17, 2017 2:29 pm
by jjulio1111
The "Windows Connection Plugin Version 9.80.0.44" (Set-Remote Appclient.exe ) is unable to connect as a external software of a web browser. Isn´t there a newer version?
Re: Windows Plugin doesn't connect
Posted: Mon Feb 20, 2017 2:19 pm
by admin
Hello,
Are you using default communication port for remote connection (3389/443/80 TCP) or did you change these port ? Did you allow traffic on these ports on your firewalls and did you make the redirection rule to allow incoming traffic to your server ?
Re: Windows Plugin doesn't connect
Posted: Thu Feb 23, 2017 12:56 am
by jjulio1111
Yes. It seams that the pluin is just for old windows, I will try. Everything works fine with the google chrome fr html5, p.e., or a remoteapp, but this plugin doesn´t connect as a external software.
Re: Windows Plugin doesn't connect
Posted: Thu Feb 23, 2017 6:13 pm
by jjulio1111
admin wrote:Hello,
Are you using default communication port for remote connection (3389/443/80 TCP) or did you change these port ? Did you allow traffic on these ports on your firewalls and did you make the redirection rule to allow incoming traffic to your server ?
Re: Windows Plugin doesn't connect
Posted: Thu Feb 23, 2017 8:20 pm
by jjulio1111
admin wrote:Hello,
Are you using default communication port for remote connection (3389/443/80 TCP) or did you change these port ? Did you allow traffic on these ports on your firewalls and did you make the redirection rule to allow incoming traffic to your server ?
Re: Windows Plugin doesn't connect
Posted: Fri Feb 24, 2017 10:20 am
by juwagn
Hello,
delete all cookies, after close browser, reopen browser, and retry again, but this time allow installation.
Re: Windows Plugin doesn't connect
Posted: Tue Feb 28, 2017 1:31 am
by jjulio1111
juwagn wrote:Hello,
delete all cookies, after close browser, reopen browser, and retry again, but this time allow installation.
Do you have a video to prove me that it works?
Re: Windows Plugin doesn't connect
Posted: Tue Feb 28, 2017 8:50 am
by admin
Hello,
We have better than that, please try out our demo server :
https://demo.tsplus.net/index.html
Make sure your browser or any security software is not preventing the execution of the client or try with a different browser.