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Windows Server 2012 100 cpu
Posted: Wed Oct 19, 2016 11:43 pm
by ratoque
Hello,
We are testing TSplus ver 9.5 in a Windows server 2012 R2 and the Cpu get 100% with the logonssesion to high consume of CPU even with one or two users, please this an important project could you please to help me.
Re: Windows Server 2012 100 cpu
Posted: Thu Oct 20, 2016 1:03 am
by hansen
Is it constantly running at 100% or just when users are logging in/out? Do you run any antivirus?
Re: Windows Server 2012 100 cpu
Posted: Thu Oct 20, 2016 10:15 pm
by ratoque
The cpu is usually near to 100%, so the session not work normal, when a new user log in take a lot of time to show the session. There is not antivirus, this machine is in a private are, there is not access to internet Whay do you suggest?
Re: Windows Server 2012 100 cpu
Posted: Tue Oct 25, 2016 5:30 pm
by admin
Hello,
uninstall java and delete the java folder located in C:\Program Files x86\ and C:\ProgramData (this is a hidden folder) then reinstall java 64 bits on the server.
If this problem persist, please open a support ticket and provide us an access to your server so that we can investigate further.