Download Files Using Web Browser
Posted: Mon Oct 03, 2016 7:53 pm
Hi
When I use the panel at the top of the web browser screen and use the Server To PC file download function a Dialog is displayed for me to pick a file on the server to download, however it is not intuitively obvious that you must click the "X" to close the window in order to download the file. I do not remember what the screen looked like in previous versions but I thought it had an "Okay" button or you could double click the file.
Can some one confirm that it has always been this way or that something has changed because until I upgraded to v 9.50.9.22 I never had customer's calling me about how to download files. Now they call and say they cannot download because they do not realize that they have to close the window.
Simon
When I use the panel at the top of the web browser screen and use the Server To PC file download function a Dialog is displayed for me to pick a file on the server to download, however it is not intuitively obvious that you must click the "X" to close the window in order to download the file. I do not remember what the screen looked like in previous versions but I thought it had an "Okay" button or you could double click the file.
Can some one confirm that it has always been this way or that something has changed because until I upgraded to v 9.50.9.22 I never had customer's calling me about how to download files. Now they call and say they cannot download because they do not realize that they have to close the window.
Simon