Redirected printing not working

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elementalwindx
Posts: 27
Joined: Tue May 12, 2015 3:38 am

Redirected printing not working

Post by elementalwindx » Tue Aug 23, 2016 2:58 pm

I have a mac and a pc both with printers enabled in the rdp client settings. When they connect the printers do not install as (redirected xxxx)

This is on a Server 2012 Standard OS with active directory installed.


How do I fix this?

hansen
Posts: 137
Joined: Wed Dec 02, 2015 12:23 am

Re: Redirected printing not working

Post by hansen » Tue Aug 23, 2016 7:03 pm

Have you installed the printer drivers on the server for the specific client architecture? You can't rely on the Easy Print Driver.

elementalwindx
Posts: 27
Joined: Tue May 12, 2015 3:38 am

Re: Redirected printing not working

Post by elementalwindx » Tue Aug 23, 2016 7:24 pm

I downloaded 2012 server versions of the printer drivers and installed those but still no luck. I got the HP printers to work but not the Toshiba e-studio 2330c printer. I need the Toshiba to work on a mac 10.10

hansen
Posts: 137
Joined: Wed Dec 02, 2015 12:23 am

Re: Redirected printing not working

Post by hansen » Tue Aug 23, 2016 7:27 pm

You need to install the client drivers on the server, that's how the server is able to communicate with the printer.
Otherwise use the Universal Printer in TSplus to push a PDF file to the client. I have no idea how you're going to get this to work with a Mac - we use Mac as well, but they're connected through the HTML5 client.

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admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: Redirected printing not working

Post by admin » Tue Aug 30, 2016 3:13 pm

Hello,

Printer redirection is not supported by all printers / client such as mac, this is why I recommend using the Universal / Virtual printer for this purpose. One other method is the use of Google CloudPrint for this purpose : https://www.google.com/cloudprint/
Olivier
TSplus support team administrator
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