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Stuck signing off when signing in

Posted: Tue Aug 02, 2016 4:14 pm
by elementalwindx
I dont know why but some of the users of our hyper-v windows 10 install, when they remote desktop in, it will take them to a screen that says "signing out" as if the profile won't completely sign out and gets hung. Any idea how to fix this?

Re: Stuck signing off when signing in

Posted: Tue Aug 02, 2016 6:12 pm
by hansen
Which version of TSplus?

Re: Stuck signing off when signing in

Posted: Tue Aug 02, 2016 7:35 pm
by admin
Hello,

You will need to check the following :

- Published applications : Provide access to the remote desktop application only is the best way to troubleshoot this, because some application error message may be hidden when publishing and assigning a unique application.

- Logon script acting not as it should.

- Corrupted user profile, delete the user profile folder and the user and recreate it.

Re: Stuck signing off when signing in

Posted: Tue Aug 02, 2016 7:39 pm
by elementalwindx
9.30.4.27 is the version.

It's just the remote desktop that starts up. Nothing special. It doesn't happen every time either.