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Re: Urgent: Unable to uninstall TSPlus sucessfully

Posted: Tue Jun 21, 2016 6:31 am
by admin
Follow these steps :

1- Make sure no users are connected and delete these two folders if present : C:\Program Files (86)\TSPlus and C:\wsession
2- Download and install the latest setup : dl-files.com/Setup-TSplus.exe
3- Reboot.
4- Uninstall using unins000.exe located in C:\Program Files (x86)\TSplus

I recommended you also to deactivate your antivirus before installing TSPlus.
If your antivirus is too intrusive you can set an exclusion rule on the following path : C:\Program Files (86)\TSPlus and C:\wsession

Re: Urgent: Unable to uninstall TSPlus sucessfully

Posted: Thu Jun 23, 2016 5:00 am
by dsacu
Thanks for your response.

Unfortunately, none of those solutions worked for me, and I ultimately had to reformat/reinstall the server.