Terminal Service Plus

Hi,

I am attempting to move TSPlus (10 user) from an old to new server. I emailed support and was told I had to purchase a new support contract in order to do this which I have done. I then provided all requested details to support and they sent me back a 3 user licence! Now nobody from support will reply to my emails. Can someone please get in touch to resolve this as I currently have a very unhappy customer!

Thanks.

Hello,

Could you provide me with your ticket number or email address so that I can look this up for you ?

Ticket #7943085

Thanks.

Someone has just emailed me another support.lic file - this is useless as I still only have 3 users!

Hello,

Done ! Have a nice day.

Hi Olivier,

Can you contact me by email to discuss please?

Thanks.