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Session manager won't connect to remote control someone?

Posted: Wed May 04, 2016 12:19 am
by elementalwindx
Trying to test the session manager remote control feature of another user logged in remotely. It starts a new RDP session connecting to "SERVER2" which is the server hosting the tsplus, but it doesn't go further than that and simply won't connect. No idea why. I'm using the default port. Any ideas?

Re: Session manager won't connect to remote control someone?

Posted: Wed May 04, 2016 6:54 pm
by admin
Hello,

Here is a list of the supported / unsupported operating systems for this feature :

You can activate the remote control via a remote session with an admin account on the following Operating Systems:

Windows 2008 R2
Windows 2012 R2
Windows 7
Windows 8.1
Windows 10

On Windows XP, 2003, Vista, and 2008 there is no remote control button.
On Windows 2012 and 8 a message appears advising you to update to 2012 R2 or 8.1.

If your server is member of a domain you may have to add remote control right using domain policies, you may need to set the following strategy to "Full control without user's permission" located in :
Computer configuration / Policies / Administrative templates / Windows components / Remote desktop services / Remote desktop session host / Connections / Set rules for remote control of remote desktop services

Source : http://www.terminalserviceplus.com/docs ... management