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How to configure virtual printers?
Posted: Mon Oct 19, 2015 7:12 pm
by bytemasters
So there is the new feature of virtual printers in 8.40. But how can i configure this? I see 2 new printers (virtual printer (redirected 3) and virtual printer (redirected 3 - preview). But if i choose one of these printers, nothing happens.
I'm on a Mac with one installed network printer.
Re: How to configure virtual printers?
Posted: Tue Oct 20, 2015 9:37 am
by admin
Hello,
This new printing feature is available with version 8.40 for HTML5 : terminalserviceplus.com/docs/virtual-printer
You may need to clear your client browser cache (ctrl + F5) since you updated recently.
Re: How to configure virtual printers?
Posted: Tue Oct 20, 2015 9:48 am
by bytemasters
Hello,
i have updated to 8.40, i see the both new virtual printers but when i choose one of them, nothing happens. No selection of local printer and no printing.
Is this available on a mac as the local device, too?
I have a network-printer here, that is available on my mac.
Re: How to configure virtual printers?
Posted: Tue Oct 20, 2015 3:26 pm
by admin
Hello,
Could you try using a different browser ? My guess is that your PDF reader cannot process PDF print request on Safari browser. The Universal Printer will still behave like before and can also be used.
Re: How to configure virtual printers?
Posted: Tue Oct 20, 2015 4:29 pm
by bytemasters
Hello,
tried this also on firefox with a mac now.
1. Virtual Printers not working in Firefox
2. Virtual Printers not working in Safari
2. Universal Printer not working in Firefox
3. Universal Printer works in Safari
Re: How to configure virtual printers?
Posted: Sun Nov 01, 2015 1:38 am
by juwagn
Hello,
the best you can do, send to us the guest logon and we will check what is wrong.
Possibly your server is 32bit version server and/or remote printing is disabled by you.
PS: checked with Safari, Chrome and FF on Mac, virtual printing works fine on Mac, only Safari does not support auto printer menu popup, but Chrome and FF do that fine on Mac. By Safari only usage with virtual printer with preview makes sense.