Page 1 of 1

portable client didn't work / no any response

Posted: Mon Jun 22, 2015 2:14 am
by exper
dears.

1) I set up an tsplus trail on win2003.
2) and use portable client create an .exe file.
3) I copied the .exe file to anther desktop (win xp). and execute it.
4) after input id/pw . the .exe didn't work and no any reponse.
5) any one know . what is my problem ?

thank you.

Re: portable client didn't work / no any response

Posted: Mon Jun 22, 2015 10:29 am
by AadGouka
Did you open port 3389 on your server ?

Re: portable client didn't work / no any response

Posted: Tue Jun 23, 2015 8:28 am
by exper
the port 3389 is open and the firewall is shutdown.
the client's firewall is shutdown, too.

RDP and /web to remote server is normal.

but the .exe cannot execute normal. and no any response.

(I want to connect the server and execute program in seamless mode.)

Re: portable client didn't work / no any response

Posted: Fri Jun 26, 2015 10:52 am
by admin
Hello,

Open a standard RDP client on your client computer and open a session (mstsc.exe). If this works, then check your generated connection client settings with this procedure : tsplus.net/support/kb/faq.php?id=24
If you still encounter this issue afterward then you may need to check that your client security software is not blocking the execution of the client, setting an exclusion rule may be necessary on the following path : C:\Users\Nameoftheuser\RDP6