portable client didn't work / no any response

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exper
Posts: 2
Joined: Mon Jun 22, 2015 2:07 am

portable client didn't work / no any response

Post by exper » Mon Jun 22, 2015 2:14 am

dears.

1) I set up an tsplus trail on win2003.
2) and use portable client create an .exe file.
3) I copied the .exe file to anther desktop (win xp). and execute it.
4) after input id/pw . the .exe didn't work and no any reponse.
5) any one know . what is my problem ?

thank you.

AadGouka
Posts: 72
Joined: Thu Feb 05, 2015 1:48 pm

Re: portable client didn't work / no any response

Post by AadGouka » Mon Jun 22, 2015 10:29 am

Did you open port 3389 on your server ?

exper
Posts: 2
Joined: Mon Jun 22, 2015 2:07 am

Re: portable client didn't work / no any response

Post by exper » Tue Jun 23, 2015 8:28 am

the port 3389 is open and the firewall is shutdown.
the client's firewall is shutdown, too.

RDP and /web to remote server is normal.

but the .exe cannot execute normal. and no any response.

(I want to connect the server and execute program in seamless mode.)

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admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: portable client didn't work / no any response

Post by admin » Fri Jun 26, 2015 10:52 am

Hello,

Open a standard RDP client on your client computer and open a session (mstsc.exe). If this works, then check your generated connection client settings with this procedure : tsplus.net/support/kb/faq.php?id=24
If you still encounter this issue afterward then you may need to check that your client security software is not blocking the execution of the client, setting an exclusion rule may be necessary on the following path : C:\Users\Nameoftheuser\RDP6
Olivier
TSplus support team administrator
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