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Multiple TSPlus icons in System Tray

Posted: Thu Apr 23, 2015 10:32 am
by AndyL
We have a problem with TSPlus leaving lots of icons in the system tray. When you hover your mouse over them, they disappear, so it looks like a process is starting, and then exiting without cleaning up.

We have updated to the latest version of TSPlus, but the problem still remains. It's running on Windows 7 Professional.
There is only a single remote user. This user does not have a desktop, only a single application that runs when they log on. The icons appear in the tray of the server, not the remote user, as they have no taskbar.

No icon is present that you can interact with. They all disappear when you try to open whatever is behind them, which suggests that a process is running at some point that is crashing.

Does anyone have any ideas as to what may be causing this?

Re: Multiple TSPlus icons in System Tray

Posted: Thu Apr 23, 2015 12:00 pm
by admin
Hello,

This is only a small display bug that can occur from time to time, I have forwarded your question to our dev team. Meanwhile you should not worry much about it. ;)

Re: Multiple TSPlus icons in System Tray

Posted: Thu Apr 23, 2015 2:05 pm
by AndyL
I'm not worried - but it does look like the attached. This is just after a few days too.

Re: Multiple TSPlus icons in System Tray

Posted: Fri Apr 24, 2015 8:41 am
by AndyL
Some further info:

The tray was cleared, and then periodically monitored.

08:10 - 0
09:00 - 2
13:30 - 11
15:40 - 16

There was only one remote logon during the whole time, in addition to the console logon.

Is there a scheduled task that TSPlus runs?

Re: Multiple TSPlus icons in System Tray

Posted: Mon Apr 27, 2015 3:01 pm
by admin
Hello,

I have forwarded this issue to our dev team.