Universal Printer don't work

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master

Universal Printer don't work

Post by master » Mon Feb 16, 2015 3:10 pm

Hi at all,
i have a problem with the universal printer.
On my server i found the warning: Universal Printer not ready. When i want to print on the server the printer doesn't redict the pdf-file. A promt asks for the path to store the pdf-file local on the server.
The only thing i habe changed is the name of the Printer. I'm added an "_", so that the Printername now is Universal_Printer. I've done this, because i should set it to everybody on the server as defaultprinter with a script. Without the _ this doesn't work.

Can someone help me?

Thanks...
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Re: Universal Printer don't work

Post by admin » Tue Feb 17, 2015 7:19 pm

Hello,

Renaming the Universal Printer is not supported and printing will stop function properly if you do so.

If the Universal Printer is shown within the control panel/printer list as “Unavailable” or if you deleted it then you need to reinstall it using this link : dl-files.com/Setup-UniversalPrinter.exe and reboot.

Note that the Universal printer is not compatible with the use of CutePDF.

More information about printing issues can be found here : tsplus.net/support/kb/faq.php?cid=4
Olivier
TSplus support team administrator
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master

Re: Universal Printer don't work

Post by master » Mon Feb 23, 2015 11:51 am

Without the underline in the Printer name i have solved the problem. Thanks!

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