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Problem Landscrape Print

Posted: Sat Feb 14, 2015 3:24 pm
by hrj1981
Problem Landscrape Print after output paper from printer devices
App report Viewer (before printer device)
App report Viewer (before printer device)
output report from printer divice (afterprinter device)
output report from printer divice (afterprinter device)
Hi

Re: Problem Landscrape Print

Posted: Sun Apr 19, 2015 8:44 pm
by SaleCar
Same thing:
20150415_160345.jpg
20150415_161818.jpg

Re: Problem Landscrape Print

Posted: Mon Apr 20, 2015 8:48 am
by admin
Hello,

When experiencing some issues with printing format when using the Universal Printer simply uninstall Adobe Acrobat and use another PDF reader such as FoxIt on your client computer. Adobe modifies the fonts of PDF which may result in slight changes of the print format.

Re: Problem Landscrape Print

Posted: Sun May 03, 2015 8:43 pm
by SaleCar
We did as you suggested but did not help. We think that problem is in combination of Universal Printer and a certain printer driver (in our case HP 2300).

Re: Problem Landscrape Print

Posted: Tue May 05, 2015 1:15 pm
by dcipher
We found a problem that looks like the one you describe and it seems to be related to the networked printers and not using the PDF option in the portable clients. Once we put the portable clients back to using PDF and re-installed the drivers related to the affected network printers the problem went away. The problem never happened with locally attached printers.

Simon