Administrator loses desktop whenever a user is connected
Posted: Wed Dec 17, 2014 7:48 am
Hello,
I installed the demo version of the product on my company’s server running Win 2012 R2 Essentials using the administrator account. I created 3 others account which connect ok in some minor tests I did. The problem is that whenever a users connects remotely to the server, the administrator account which is connected using the server maching, loses his desktop. It is just blank blue screen desktop. The only way to restore it is to press CTRL+ALT+DEL, open task manager and type “explorer.exe” using File->Run New Task.
Can you please give me some guidance on how to supersede this problem?
I installed the demo version of the product on my company’s server running Win 2012 R2 Essentials using the administrator account. I created 3 others account which connect ok in some minor tests I did. The problem is that whenever a users connects remotely to the server, the administrator account which is connected using the server maching, loses his desktop. It is just blank blue screen desktop. The only way to restore it is to press CTRL+ALT+DEL, open task manager and type “explorer.exe” using File->Run New Task.
Can you please give me some guidance on how to supersede this problem?