Page 1 of 1

Print PDF on local printer doesn't work

Posted: Fri Jul 11, 2014 3:51 pm
by adimasi
Hi,
I've installed the latest version of TSPlus on a 2012 R2 Server, the universal printer works good, but when I try to print a PDF file, the result print is corrupted.
I'm printing selecting the local printer.

This is the original PDF File: dl.dropboxusercontent.com/u/50713544/original_pdf_file.pdf
This is the result after printing: dl.dropboxusercontent.com/u/50713544/after-print.pdf

If I try to print the orginal PDF from my local PC it works good.

Thanks,
a.

Re: Print PDF on local printer doesn't work

Posted: Thu Jul 17, 2014 6:37 pm
by admin
Hello,

My guess is that you are using Adobe Acrobat 11 on the server, and the application that generates a .pdf file on server side is generated by Adobe Acrobat 11, which fonts are not supported by the Universal Printer.
Solution : Uninstall Adobe Acrobat and install FoxIt pdf reader on the server.