Get help with troubleshooting issues
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Jens
- Posts: 2
- Joined: Wed Jul 09, 2014 6:09 am
Post
by Jens » Fri Jul 11, 2014 7:13 am
Hi,
i use the "Portable Remote Client Generator 7.50" to create a Portable Client to start only one application (c:\windows\system32\calc.exe).
But it dosn't work. If the user has assignd application, he startet the floting panel else he started the tsplus taskbar. It is not possible to start only one application.
My-System: Win 7 64bit
TsPlus 7.50.7.6
I hope you can help me (and you understand my ... english

Jens
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admin
- Site Admin
- Posts: 1649
- Joined: Wed Sep 05, 2012 6:38 am
Post
by admin » Fri Jul 11, 2014 11:40 am
Hello,
You need to make sure you did not assign the floating panel / remote tasbar to the group in which your user is.
More information about assigning application can be found here : terminalserviceplus.com/docs/assigning-applications-to-users-or-groups
and youtu.be/oSQV3n09fz4
Olivier
TSplus support team administrator

-
Jens
- Posts: 2
- Joined: Wed Jul 09, 2014 6:09 am
Post
by Jens » Wed Jul 16, 2014 9:57 am
Hi,
your tips have not solved the problem.
I did some tests:
1.) Create an Client with the Portable Client Generator with the following options
-> General -> Server : ipadress of my TSplus-Server
-> General -> prefered display mode: seamless client
-> Display -> 16 bits
-> Display -> Remote Desktop: 1024x768
-> RemoteApp -> Prefered Seamless Color: blue
-> RemoteApp -> don't hide the local taskbar
-> Local ressources -> [x] (disk access is required to use the Universal Printer)
-> Local ressources -> local PDF
-> Program -> Single application startup path: "C:\Program Files (x86)\Windows NT\Accessories\wordpad.exe"
2) system environment
- Server: Win7 Pro 64 bit with TsPlus 7.50.7.6
- workstation: Win 7 Pro 64 bit
Tests:
1.) User with no application assignments
The User starts the Portable Client on the Workstation: the TSPlus remote Taskbar opens
2.) User with only wordpad assigned
The User starts the Portable Client on the Workstation: Wordpad started in seamless mode
3.) User with only Calculator assigned
The User starts the Portable Client on the Workstation: Calculator started in seamless mode
4.) User with Calculator and Wordpad assigned
The User starts the Portable Client on the Workstation: Calculator and Wordpad start in seamless mode
I just want to start wordpad!
Where is my problem?
Jens
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admin
- Site Admin
- Posts: 1649
- Joined: Wed Sep 05, 2012 6:38 am
Post
by admin » Thu Jul 17, 2014 6:30 pm
Hello,
You should not use the single application startup feature located in the client generator but rather use the Admin Tool to assign your unique application to your user, I don't know what you did wrong but you should definitly check your application assignation.

Olivier
TSplus support team administrator
