Client does not memorize username and password

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Damiano
Posts: 2
Joined: Tue Jul 01, 2014 8:26 am

Client does not memorize username and password

Post by Damiano » Tue Jul 01, 2014 8:32 am

Hi,
I have installed TSPlus on a Windows 8 Home pc.
I generated a client with a correct username and password but every time I try to connect the windows logon screen appears, the client can't login automatically.

Is there something that I have to configure?

Damiano

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admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: Client does not memorize username and password

Post by admin » Wed Jul 02, 2014 1:32 pm

Hello,

This may happen if you generated multiple connection client with the same name. To prevent this issue you can clear the client cache by following this procedure : tsplus.net/support/kb/faq.php?id=23
In some cases typing in the hostname of the TSplus server in the domain field of the client generator is mandatory.
Olivier
TSplus support team administrator
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Damiano
Posts: 2
Joined: Tue Jul 01, 2014 8:26 am

Re: Client does not memorize username and password

Post by Damiano » Wed Jul 02, 2014 1:54 pm

Thank you very much, this solve my problem

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