Printer Issue

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rcaro
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Joined: Mon Apr 28, 2014 8:03 pm

Printer Issue

Post by rcaro » Mon Apr 28, 2014 8:30 pm

Hi, We have 4 iPads connected via RDP to a Windows 7 PC, sometimes users send documents to the printer but they are not printed, the user close the session and log again and then send the document for printting again, this time document is printed successfully.

Any help is appreciated.

Thanks in advance.
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admin
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Joined: Wed Sep 05, 2012 6:38 am

Re: Printer Issue

Post by admin » Wed Apr 30, 2014 7:40 am

Hello,

We corrected this bug last week end so I recommend you to update TSplus.
Olivier
TSplus support team administrator
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rcaro
Posts: 2
Joined: Mon Apr 28, 2014 8:03 pm

Re: Printer Issue

Post by rcaro » Fri May 02, 2014 8:02 pm

Should I download Setup-TSplus-org.exe or UpdateRelease.exe?
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admin
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Re: Printer Issue

Post by admin » Mon May 05, 2014 2:50 pm

UpdateRelease.exe
Olivier
TSplus support team administrator
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