Page 1 of 1
Error message after upgrading to 7.30
Posted: Fri Apr 04, 2014 4:36 pm
by stevejarvis
After upgrading a working system to 7.30 I get the following message when attempting to log in using HTML5:
Version does not match!Please delete cookies or fix your server installation!
Browser:v2.98><Server:v2.85
Re: Error message after upgrading to 7.30
Posted: Fri Apr 04, 2014 5:06 pm
by admin
Hello,
Refreshing your browser with ctrl + F5 should solve this, if not clear your browser cache.
Re: Error message after upgrading to 7.30
Posted: Mon Apr 14, 2014 2:24 pm
by stevejarvis
Neither refreshing the browser nor deleting the cookies worked.
I uninstalled TS Plus and reinstalled and it all now works as expected.
Re: Error message after upgrading to 7.30
Posted: Thu Feb 16, 2017 6:32 pm
by mjiminez1
If we reinstall the product, then we have to buy a different key. How do we get around this issue?
Re: Error message after upgrading to 7.30
Posted: Thu Feb 16, 2017 6:40 pm
by mjiminez1
Disregard. I was able to stop and restart the webservices within TSPlus and that worked.