Concurrent sessions for same user

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e.s.
Posts: 1
Joined: Fri Apr 26, 2013 8:02 pm

Concurrent sessions for same user

Post by e.s. » Fri Apr 26, 2013 8:25 pm

Hello! Trying out TSplus, things look pretty nice so far.

Except I can't get connected using same client app with same user credentials from different machines simultaneously. When the second copy of client app connects to the server, first copy simply gets closed. Also, second client hijacks state of apps from the first client.

I assume, this is not intended behaviour of TSplus, since 'Allow only one open session per user' option is unchecked in the administration console. Am I right? I'm running an XP Pro SP3 inside a VirtualBox VM. Clients are being tested from different locations. Thanks!

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admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: Concurrent sessions for same user

Post by admin » Fri Nov 29, 2013 4:05 pm

Hello,

This means something went wrong in you TSplus installation. Probably because of a Windows update or antivirus blocking the installation.
Please download and install tsplus.com/CompatibilityUpdate.exe
You will need to reboot your server.

You might need to set an exclusion rule in your antivirus on the following path : C:\Program Files (86)\TSPlus and C:\wsession

Regards,
TSplus support team
Olivier
TSplus support team administrator
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