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Redirected printers not there anymore

Posted: Thu Mar 07, 2013 12:11 pm
by ktbeverages
When we installed the trial version of the software we could connect from the client to the server2008 machine without any issues and when you print it would show the redirected printer and you could print to it. In my portable client settings i had the setting ticked called streaming printing. Now all of a sudden it just shows the universal printer and the microsoft xps document writer as printers, none of the redirected printers are showing . If i log into the server just with a normal remote desktop connection the redirected printers are there again but only with the adminstrator account ?
can anyone help with this ?

Re: Redirected printers not there anymore

Posted: Sun Mar 10, 2013 8:41 pm
by admin
Hello,

This means you haven't checked the right options within the client generator. Here is a FAQ that will explain it all : http://tsplus.net/support/kb/faq.php?id=20

You can also edit the parameters of your actual connection client by following this procedure : http://tsplus.net/support/kb/faq.php?id=24

Regards,
TSplus support team