After KB4022720 ONLY 2 users can connect

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Hoening
Posts: 9
Joined: Tue Apr 19, 2016 3:58 pm

Re: After KB4022720 ONLY 2 users can connect

Post by Hoening » Wed Aug 09, 2017 12:11 pm

When i want to start the Update manually, i need a update Code.
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Andreas Höning
IT-Systemadministrator

Hardeck Möbel GmbH & Co.KG
Telefon 0234 – 9353 123
Telefax 0234 – 9353 122
Email andreas.hoening@hardeck.de

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admin
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Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: After KB4022720 ONLY 2 users can connect

Post by admin » Thu Aug 10, 2017 2:41 pm

Hello,

This mean that you need to renew your subscription to the support service.

The Update Services include the delivery of Update codes, the right to install and to use any new release, patch and updates.
The update code is requested once a year to be able to apply the Update Release patch. It is delivered by our support team on demand.

We are investing every day to enhance TSplus and to fix all known issues. So, we recommend all our customers to keep their TSplus installation updated.

The annual fees are not expensive and the link is available here :

terminalserviceplus.com/support.php
Olivier
TSplus support team administrator
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