Hello,
Can't upgrade TSPlus Advanced Security from 4.4.10.30 to 4.5.11.7,
when I click on click here to upgrade to 4.5.11.7 in the application, the download available is 4.4.10.30.
What's wrong ?
Can't upgrade TSPlus Advanced Security from 4.4.10.30 to 4.5.11.7
Re: Can't upgrade TSPlus Advanced Security from 4.4.10.30 to 4.5.11.7
Hello,
The screenshot displays correctly an update from 4.4 to 4.5. You can manually download the update here : https://dl-files.com/Setup-RDS-Knight.exe
The screenshot displays correctly an update from 4.4 to 4.5. You can manually download the update here : https://dl-files.com/Setup-RDS-Knight.exe
Olivier
TSplus support team administrator

TSplus support team administrator

Re: Can't upgrade TSPlus Advanced Security from 4.4.10.30 to 4.5.11.7
Hello,
The exe for the current installation was "Setup-TSPlus-Security.exe".
Your link is for "Setup-RDS-Knight.exe"
Is this normal that exe name is different ?
When i try to install your"Setup-RDS-Knight.exe", i have the following pop-up: What's wrnong ?
Best Regards,
The exe for the current installation was "Setup-TSPlus-Security.exe".
Your link is for "Setup-RDS-Knight.exe"
Is this normal that exe name is different ?
When i try to install your"Setup-RDS-Knight.exe", i have the following pop-up: What's wrnong ?
Best Regards,
Re: Can't upgrade TSPlus Advanced Security from 4.4.10.30 to 4.5.11.7
Hello,
Since this morning, the direct link into the application for the update is the right one.
This issue is solved.
Thank you.
Since this morning, the direct link into the application for the update is the right one.
This issue is solved.
Thank you.
Re: Can't upgrade TSPlus Advanced Security from 4.4.10.30 to 4.5.11.7
Indeed, thank you for notifying us of this issue.
Olivier
TSplus support team administrator

TSplus support team administrator
