TSplus 11.60.10.14
I cannot recover disconnected sessions. For example when I disconnect from a session manually by closing the browser page I can't return to that session when I go back to the logon screen. The message "Signing out" appears on the screen before the logon screen reappears.
One weird thing is that I changed the browser used and I did the same tests again. In this browser I also disconnected manually. When I tried to go back to my disconnected session, the right screen appeared (the screen where I was when I disconnected manually) but it only showed for a third of a second. Then after that my logon screen appeared. When I look at the session display, I see that my remote session is not there anymore.
I uninstalled and installed again TSplus, that didn't change a thing.
This is so frustrating.
Disconnected sessions signing off
Re: Disconnected sessions signing off
Hello,
If you are experiencing this issue with the HTML5 web client, edit the settings.js file with notepad located in C:\Program Files (x86)\TSplus\Clients\www\software\html5
And modify the W.send_logoff = true parameter to false.
If you are experiencing this issue with the HTML5 web client, edit the settings.js file with notepad located in C:\Program Files (x86)\TSplus\Clients\www\software\html5
And modify the W.send_logoff = true parameter to false.
Olivier
TSplus support team administrator

TSplus support team administrator

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- Posts: 9
- Joined: Thu Jan 04, 2018 11:13 pm
Re: Disconnected sessions signing off
That did it. Many thanks!