HTML5 not working in gateway architecture

[af64]

Hi,

I am testing the tsplus/omniware solution. Our architecture is composed of a omniware server acting as a portal/gateway/reverse proxy and another omniware server acting as application desktop server.

While in remote app mode all is working, we are experiencing problem when using html5 mode. We are not able to get that mode working. In the web logs on the portal gateway server all is ok but on the application server behing we have in the logs several lines of these errors below :
"
Unapproved XHR: >>1: serverhash=40648d9fd88840468c5b96f44f78f571 >>2: serverhash=d7dea9cfdd214e5c8324c131e975bc3f
SOME POLLING ERROR: /socket.io/xhr-polling//send > POST
Unapproved XHR: >>1: serverhash=40648d9fd88840468c5b96f44f78f571 >>2: serverhash=d7dea9cfdd214e5c8324c131e975bc3f
Unapproved XHR: >>1: serverhash=40648d9fd88840468c5b96f44f78f571 >>2: serverhash=d7dea9cfdd214e5c8324c131e975bc3f
SOME POLLING ERROR: /socket.io/xhr-polling//send > POST
Temp file deleted: C:\Windows\TEMP\jwts5716390640537997624.21
500 Internal Server Error 11 <br /><pre><code></code></pre>
Unapproved Websocket: >>1: serverhash=2d228c3f696a4c00aafcef82ca5d3b70 >>2: serverhash=41065415be224ab7ad0b3cbb4aa82eed
Unapproved Websocket: >>1: serverhash=2d228c3f696a4c00aafcef82ca5d3b70 >>2: serverhash=41065415be224ab7ad0b3cbb4aa82eed
Unapproved XHR: >>1: serverhash=2d228c3f696a4c00aafcef82ca5d3b70 >>2: serverhash=41065415be224ab7ad0b3cbb4aa82eed
Unapproved XHR: >>1: serverhash=2d228c3f696a4c00aafcef82ca5d3b70 >>2: serverhash=41065415be224ab7ad0b3cbb4aa82eed
"

Can you help me to find out what is not working please ?

Also, another question : I can't understand why we have to install applications we would like to publish on the gateway server as suggested in the documentation ? I thought we would only need to install them on the application desktop servers behind the gateway server ?

Looking forward to your answers,

Kind regards,

AF

[juwagn]

Hello,

could you please
1. create support ticket here
https://support.tsplus.net/

2. and at same time provide there details to connect to your server per rdp.

Sincerely yours, JW.