WebIME

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spmnemrc
Posts: 61
Joined: Sat Mar 04, 2017 3:00 pm

WebIME

Post by spmnemrc » Mon Aug 27, 2018 2:23 pm

We getting a new message with a specific client

<dialog quote>
WebIME

RDP session not recognized! Running in console session?

OK
<end dialog quote>

Ever seen this?

spmnemrc
Posts: 61
Joined: Sat Mar 04, 2017 3:00 pm

Re: WebIME

Post by spmnemrc » Mon Aug 27, 2018 2:24 pm

This is while trying to start HTML5.

juwagn
Site Admin
Posts: 239
Joined: Wed Oct 15, 2014 8:25 pm

Re: WebIME

Post by juwagn » Mon Aug 27, 2018 4:54 pm

Hello,

could you please provide more useful informations?!
1. what TSplus version does your specific client run?
2. what output do you get in browser when calling following link directly on server: http://localhost/w0j41
3. what Windows version does your specific client use?
4. does it occur permanently?
5. does it occur after full reboot?

Sincerely yours, JW.
TSplus HTML5 and Java web engineer

juwagn
Site Admin
Posts: 239
Joined: Wed Oct 15, 2014 8:25 pm

Re: WebIME

Post by juwagn » Mon Aug 27, 2018 8:54 pm

Hello,

is that possible to get RDP access to this problematic server?

Sincerely yours, JW.
TSplus HTML5 and Java web engineer

spmnemrc
Posts: 61
Joined: Sat Mar 04, 2017 3:00 pm

Re: WebIME

Post by spmnemrc » Tue Aug 28, 2018 2:03 pm

I think this is a timing thing. When I login to this specific user, I see the dialog for a few seconds then it goes away. Side bar, in the TS Plus Admin Tool under the Applications Tab it is taking over 1 minute to enumerate and display the number Users.

Can you confirm there is timing and retries involved?

spmnemrc
Posts: 61
Joined: Sat Mar 04, 2017 3:00 pm

Re: WebIME

Post by spmnemrc » Tue Aug 28, 2018 2:34 pm

We are also at 80+ connections on this server, all running multiple applications. Some are remoteApp some HTML5.

spmnemrc
Posts: 61
Joined: Sat Mar 04, 2017 3:00 pm

Re: WebIME

Post by spmnemrc » Tue Aug 28, 2018 2:36 pm

What kind of access do you want, I can have you connect to my machine and I can take care of logins or I can connect to yours and I can type the passwords.

admin: Please reread my last message to you!

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