Application Portal

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pierrebb2
Posts: 1
Joined: Tue Jun 19, 2018 3:39 pm

Application Portal

Post by pierrebb2 » Tue Jun 19, 2018 3:42 pm

(Version 11.30.6.12 / Trail before update my servers)

When Using Application Portal, Apps/Buttons are showed for user, but when clicking an app, a new browser page open, but app does not start ....

Any Help Appreciated

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admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: Application Portal

Post by admin » Wed Jun 20, 2018 10:18 am

Hello,

If you are using IIS as web server instead of TSplus web services, please check this FAQ to allow CGI extension : https://support.tsplus.net/kb/faq.php?id=80

This may also mean that your application may not be suitable to be published as a unique application.
What happens frequently is that your application closes to launch a new application, and in this gap of time TSplus detects that no applications are running and logs off your remote session.

Sometimes an application requires a full profile to be created. In order to do so, you need to open a session once with a full remote desktop for each of your users. This issue can also occur because it got explorer.exe dependencies which is not an issue when a full remote desktop is launched.

I recommend you to first start with assigning the remote desktop or floating panel / remote taskbar. More information about this can be found here : https://www.terminalserviceplus.com/doc ... top-themes
Olivier
TSplus support team administrator
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