HTML5 delay in linux

[Francisco León D.]

Hi, I have a question, is there any way to make HTML5 more efficient or faster ?. I have users with linux and they connect with the browser but they have a delay of 7 seconds between what happens on the computer and what they can see but if they connect on Windows they can see everything well, without delays. I'd appreciate your help

[juwagn]

Hello,

hard to answer since I personally don't have such delay on Linux. May be that is outdated browser? Or specific filter on linux system that prevents Websocket connection? Try to upgrade your browser. Or try out https connection instead of http.. Even if you only use http by http://server.xyz/ you may still use https protocol by calling it so https://server.xyz:80/
From point of html5 client it does not matter, under which system it runs, what matters is the browser used. In fact there is zero code that would differentiate linux/windows system and run dfferently.

Sincerely yours, JW.

[Francisco León D.]

Thanks for the advice but I still have the delay but it is not so much now, now it is 4 sec, I checked my Internet connection and I have 50 MB. Update everything to the most recent version of the S.O. and browsers (Chrome and Firefox).
Is there any way to disable unnecessary functions of HTML5?
I searched the forum and found that it would change the value of "allowtheming" to the value 0 in the file "html5.html" but I did not find it. Where can I find that file and value? Is there another similar configuration?

[juwagn]

Hello,

4 seconds for what exactly, establishing the connection?
Can you provide please file
*\Clients\webserver\web_log.txt and/or weblog.txt if available.
However no doubts just by disabling features you won't gain any speed up in connection establishing.

[Francisco León D.]

Hello juwagn.
The 4-5 seconds of delay is between what the user with Linux writes and what he sees, when he writes the characters do not appear until 4-5 seconds later, I say that the problem is in the html5 because I could connect with TeamViewer direct to the server and I see it well, without delays, but the user that is connected to the web browser if it has the delay of 4-5 seconds.

I forgot to tell you that I have a server farm, they have active directory and domain, does this affect? and if so, what can I do or what do you recommend doing?

Thank you

[juwagn]

Hello,

It seems he has strange case of network filter else such behavior is not really clear. For sure it has nothing to do with linux, tested already on debian and ubuntu.
I could say more if you do following:

Can you provide please file
*\Clients\webserver\web_log.txt and/or weblog.txt if available.

[Francisco León D.]

I regret the delay, I had to verify that the files did not have important information of my servers

[juwagn]

Hello,

was also not self-evident, the problematic user should start his session firstly from linux and then provide the log, in such "empty" form it has of course no sense since it doesn't contain necessary entries from linux user.
If you have sensitive infos inside then send it please in private message!

Sincerely yours, JW.

[MHildebrandt]

I don´t think there is a specific "Linux" problem.

I just used two Linux clients (slow laptops) on a slow hotel wifi connection for 5 days.
The Linux was Suse 42.1 and Firefox browser.

No problem with the speed at all.

Best

- MHi