Legacy app issues

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nfoster
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Joined: Thu Feb 22, 2018 7:01 pm

Legacy app issues

Post by nfoster » Mon Feb 26, 2018 10:34 pm

We have an in-house program that has been working fine for many years under Citrix. We decided to try out TSPlus but are having a few issues. One the program crashes under TSPlus using the HTML5 method from TSPlus. Would use the RemoteAPP option but I have yet to find a way to keep our program in an RDP window.

Out main program launches (calls) several other components based on the options selected. Kind of like a floating menu that pulls up various other apps/dialogs. We are trying to achieve as much of the traditional RDP experience as possible. So I am not sure if the HTML5 is the correct method to achieve this. Any advice would be greatly appreciated.

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admin
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Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: Legacy app issues

Post by admin » Fri Apr 06, 2018 7:10 pm

Hello,

This means your application may not be suitable to be published as a unique application.
What happens frequently is that your application closes to launch a new application, and in this gap of time TSplus detects that no applications are running and logs off your remote session.

Sometimes an application requires a full profile to be created. In order to do so, you need to open a session once with a full remote desktop for each of your users. This issue can also occur because it got explorer.exe dependencies which is not an issue when a full remote desktop is launched.

I recommend you to first start with assigning the remote desktop or floating panel / remote taskbar. More information about this can be found here : https://www.terminalserviceplus.com/doc ... top-themes
Olivier
TSplus support team administrator
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