Domain login not predifined after latest TSPlus update

[allmyclouds]

I just updated to 10.40.8.5 and since the restart i always run into "wrong username or password" error after entering my username and password in the weblogin. The windows login opens and there is the local server name instead of the domainname in the username field.

When i enter the username with domainname instead of computername (change computer\username to domainname\username) the login works.

This is a server in a domain and the login always works without entering the domainname manually.

Any ideas what has changed on the tsplus weblogin?

[admin]

Hello,

Open an admin tool and go to the web tile, click on "Web Portal Preferences" and enter your domain information here.

[asim21]

I have the same problem and did same things but nothing solve

[gvsoft]

Same here

[admin]

Hello,

Did you set your domain name as I suggested above in the admin tool and did you disable the web credentials for testing ?
You can also check individually these two files for domain information.

Find and edit the remoteapp2.js file with notepad in C:\Program Files (x86)\TSplus\Clients\www\software and add your domain name in the field below. This setting works for the web remote app client only.

// Windows Authentication
var remoteapp2_user = '';
var remoteapp2_psw = '';
var remoteapp2_domain = 'MYDOMAIN';

Find and edit the settings.js file with notepad in C:\Program Files (x86)\TSplus\Clients\www\software\html5 and add your domain name in the field below. This setting works for the HTML5 connection only.


W.domain = "MYDOMAIN"

You will need to restart the web services in the web tile of the admin tool afterward and refresh your client web browser for changes to take effect.