Printer configuration

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Alejandro
Posts: 8
Joined: Sat May 13, 2017 3:51 pm

Printer configuration

Post by Alejandro » Mon May 22, 2017 10:28 am

Hi again, have an issue with a universal printer... the paper configuratio on tsplus server is A4 but from a remote app connection print on letter, landscape format. (tested all options on client generator...
have an idea to solve it?
thank you

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admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: Printer configuration

Post by admin » Mon May 22, 2017 7:24 pm

Hello,

Open an admin tool, click on the server tile / Session opening preference. You will see various Universal Printer format options.
Select A4. Changes are effective once you logoff and on your session.
Olivier
TSplus support team administrator
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Alejandro
Posts: 8
Joined: Sat May 13, 2017 3:51 pm

Re: Printer configuration

Post by Alejandro » Tue May 23, 2017 5:50 pm

so sorry but this option is not available on my server 2016, ver 10.30.5.15 with universal printer V2... please see attached file.
can you hel me to solve it?
thank you
Attachments
No A4 configuration on session preferences
No A4 configuration on session preferences

John
Posts: 84
Joined: Sun Sep 30, 2012 7:10 am

Re: Printer configuration

Post by John » Wed May 24, 2017 9:30 pm

Hello,

Yes. We removed this setting because it is useless.
Now the format is the correct one automatically.
And of course you can change it using the standard Windows printer preferences options.

Kind regards

John

Alejandro
Posts: 8
Joined: Sat May 13, 2017 3:51 pm

Re: Printer configuration

Post by Alejandro » Wed Jun 21, 2017 5:46 pm

hi... we solve it chainging parameters on our application. from windows printer not work.
thanks

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