TSPlus Destroys RDP Connectivity?

[Andre Labuschagne]

Hi All

I have a VM server in the cloud which I can only access with RDP. On this server is TSPlus which has now seemed to have gone south. When I log in with RDP the TSPlus program tries to launch. This is of course normal. But it cannot find the log.exe file. The error message returned is:

Windows cannot find "C:\program Files(X86)\TSPlus\UserDesktop\file\log.exe" Make sure you typed the name correctly, and then try again

And then it signs out. So I have a catch 22. I cannot get onto the server because TSPlus is trashing the RPD and the only way I can access the server is with RDP.

A nightmare.

Anyone ever seen this? How to fix? Any ideas?

Cheers
Andre

[IvanGB]

Hi Andre.

Been there. The only way I was able to reach my server was through my cloud provider "console", which gave me access to log into it and reinstall things. Check if you have that option.

Best.

Ivan