Access denied for Administrator on release 10.20.4.28

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konzept6
Posts: 25
Joined: Wed Feb 22, 2017 9:51 am

Access denied for Administrator on release 10.20.4.28

Post by konzept6 » Sun Apr 30, 2017 7:21 am

After updating my systems to 10.20.4.28 i randomly get a popup after login saying "Access denied. Ask your Administrator". Then the session will be logged of.

Seems to be a bug in the new realease.

A quick solutiion whould be good.

Michael
Last edited by konzept6 on Mon May 01, 2017 4:08 pm, edited 2 times in total.

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admin
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Joined: Wed Sep 05, 2012 6:38 am

Re: Access denied for Administrator on release 10.20.4.28

Post by admin » Mon May 01, 2017 11:46 am

Hello,

Could you open an admin tool / licensing tile and click on "Current system audit" to make sure that all lights are green. If not, reapply the latest update and reboot.
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Olivier
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konzept6
Posts: 25
Joined: Wed Feb 22, 2017 9:51 am

Re: Access denied for Administrator on release 10.20.4.28

Post by konzept6 » Mon May 01, 2017 1:27 pm

iHi,

surely i checked this on every system. All lights are green and all system are on 10.20.4.28.

It never happened before, only since this update. It does not happen with the webclient.

I tried this with different Users, mainly with Domain-Admins and local Admins.
Last edited by konzept6 on Mon May 01, 2017 4:12 pm, edited 1 time in total.

konzept6
Posts: 25
Joined: Wed Feb 22, 2017 9:51 am

Re: Access denied for Administrator on release 10.20.4.28

Post by konzept6 » Mon May 01, 2017 2:49 pm

As i also mentioned in the ticket with Olivier, the error message comes from the Runtime process (32 Bit) AutoIt which starts in every user session.

I saw this in the taskbar and in the taskmanager just before the session is logged off.

This process leads to the svcr.exe in c:\wsessions.

I use WIndows Server 2012 R2 on every system.

konzept6
Posts: 25
Joined: Wed Feb 22, 2017 9:51 am

Re: Access denied for Administrator on release 10.20.4.28

Post by konzept6 » Mon May 01, 2017 4:11 pm

i'm wondering what the difference is between webclient login and windows client login.

Can this be an issue with the universal printer?

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