Hi everyone,
I just installed Tsplus on a customer computer then I restarted it. The company I worked for usually create their own admin account on the computer they work on, however this time nobody did. So far it is no problem because usually the customer keep their own account information on hand. but my customer don't remember their username and password because they never had to use it to log on they used the windows autologin ... Is there anyway to get back the username now? This is a local account, so there is no possibility to use the microsoft password recuperation system.
Thank you.
TsPlus installation - Windows login screen
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- Posts: 1
- Joined: Mon Apr 24, 2017 7:16 pm
Re: TsPlus installation - Windows login screen
Hello,
There is no solution for this appart from booting from a password recovery DVD : https://www.lifewire.com/free-windows-p ... ls-2626179
The procedure can take a while especially if the password used for this computer is complex.
There is no solution for this appart from booting from a password recovery DVD : https://www.lifewire.com/free-windows-p ... ls-2626179
The procedure can take a while especially if the password used for this computer is complex.
Olivier
TSplus support team administrator

TSplus support team administrator
