:?:Login on webinterface -> remoteapp logon is flickering

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europeke
Posts: 14
Joined: Sat Jan 14, 2017 6:58 am

:?:Login on webinterface -> remoteapp logon is flickering

Post by europeke » Tue Jan 17, 2017 8:30 pm

Hi together!

When I login with option Remoteapp instead of HTML5 client on webinterface it starts the remotesession. It tries to connect successful. After this it looks like the session is hanging in the windows logon. Nothing happens. Looking a details (maximize the window) shows that there is a flickering at windows logon. Maybe it runs in a loop or something I dont´t know. No progress anymore.

At the moment my only option is to use the HTML5 Client. Any ideas whats going on with the remoteapp logon :?:

Thanks for support. The software is great deal!

BR europeke
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europeke
Posts: 14
Joined: Sat Jan 14, 2017 6:58 am

Re: :?:Login on webinterface -> remoteapp logon is flickering

Post by europeke » Wed Jan 18, 2017 11:16 am

Any suggestions?

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admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: :?:Login on webinterface -> remoteapp logon is flickering

Post by admin » Wed Jan 18, 2017 11:35 am

Hello,

First of all, make sure you installed a recent release (9.60 or above with newly generated connection client). You will then need to logon and logoff once for each users in order for the flickering fix to take effect.

If you are using older connection client please follow this procedure to delete cache from older client : http://www.terminalserviceplus.com/docs ... ted-client
Olivier
TSplus support team administrator
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europeke
Posts: 14
Joined: Sat Jan 14, 2017 6:58 am

Re: :?:Login on webinterface -> remoteapp logon is flickering

Post by europeke » Wed Jan 18, 2017 4:13 pm

Release is the latest one. I have also done the relaseupdate.exe to get the latest one. I generated an exe connection file. Seamless is working, remoteapp is not working with the same error. The logon stops at the shown screen.

John
Posts: 84
Joined: Sun Sep 30, 2012 7:10 am

Re: :?:Login on webinterface -> remoteapp logon is flickering

Post by John » Wed Jan 18, 2017 4:24 pm

Hello,

Before anything else, I recommend you to download and apply:
http://dl-files.com/UpdateRelease.exe
and reboot
However, you have a customized logon background; may be this is inter-acting with the logon process.
If you still have the issue after the reboot, can you try to revert your logon page to the default display?

Kind regards

John

europeke
Posts: 14
Joined: Sat Jan 14, 2017 6:58 am

Re: :?:Login on webinterface -> remoteapp logon is flickering

Post by europeke » Thu Jan 19, 2017 5:40 am

I already done http://dl-files.com/UpdateRelease.exe - I do it again today

What default settings do you mean for example logon page? There is not much to configure than background?! The only thing that was automatically changed by installation of tsplus is that short PIN for Logon was disabled automatically. Local User has to use password instead of configured PIN.

europeke
Posts: 14
Joined: Sat Jan 14, 2017 6:58 am

Re: :?:Login on webinterface -> remoteapp logon is flickering

Post by europeke » Sat Jan 21, 2017 10:44 am

Hello John,

I applied again latest update.

I reseted everything from the logon page to default settings. The problem is still not solved. :cry:

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