No domain in Remote Access

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citapinc
Posts: 4
Joined: Fri Apr 24, 2015 7:12 pm

No domain in Remote Access

Post by citapinc » Thu Jan 19, 2017 4:25 am

I have TSPlus 9.70.12.25 installed on a Windows Server 2012 R2 that's connected to our domain. This machine is not a domain server but a server connected to the domain.

When I run the Windows Client Generator I have the domain name entered into the Domain Name (without extention) field as TCA13 but the Logon and Password is blank. The Preferred display mode is RemoteAPP client, but I get the same thing with Remote Desktop client as well.

The issue is when I run the generated EXE on the remote computer, I don't see any domain field at all. If I enter in the domain username (test for example), it won't log in at all. In order to log into the server I have to include the domain name in front of the username.

Therefore what's the reason for the domain field if it doesn't show itself on the Remote Access Login screen nor is used if the domain name isn't included in the logon name?
Last edited by citapinc on Thu Jan 19, 2017 10:32 pm, edited 1 time in total.

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admin
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Joined: Wed Sep 05, 2012 6:38 am

Re: No domain in Remote Access

Post by admin » Thu Jan 19, 2017 9:38 am

Hello,

The domain name needs to be filled when you generate a new connection client. It is available in the general tab of the client generator. You can also choose to edit your client's settings with this procedure to add your domain name with the switch -domain : http://www.terminalserviceplus.com/docs ... ted-client
Olivier
TSplus support team administrator
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citapinc
Posts: 4
Joined: Fri Apr 24, 2015 7:12 pm

Re: No domain in Remote Access

Post by citapinc » Thu Jan 19, 2017 6:54 pm

admin wrote:Hello,

The domain name needs to be filled when you generate a new connection client. It is available in the general tab of the client generator. You can also choose to edit your client's settings with this procedure to add your domain name with the switch -domain : http://www.terminalserviceplus.com/docs ... ted-client
I did that. Like I said in my original post when I'm in the client generator program on the General Tab I have the domain name entered into that domain field. I've tried entering in tca13 and tca13\ as the domain but it's ignored when we go and run the generated EXE file. I still have to enter in tca13\ before the logon in order to log into the TSPlus Server.

citapinc
Posts: 4
Joined: Fri Apr 24, 2015 7:12 pm

Re: No domain in Remote Access

Post by citapinc » Thu Jan 19, 2017 10:35 pm

admin wrote:Hello,

The domain name needs to be filled when you generate a new connection client. It is available in the general tab of the client generator. You can also choose to edit your client's settings with this procedure to add your domain name with the switch -domain : http://www.terminalserviceplus.com/docs ... ted-client
I was able to get this resolved. I ended up running the .EXE with the /? at the end and looked at the settings. The value after the setting -domain was entered as tca13\\ even though I put in \ slash (or I thought I did). I removed the slashes and it now works great.

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