Vipre Firewall Problem

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rjolda
Posts: 1
Joined: Sun Dec 11, 2016 11:52 pm

Vipre Firewall Problem

Post by rjolda » Sun Dec 11, 2016 11:55 pm

Hi,
I installed TSPlus on Win7. RDP login works locally. However, on internet does not work until I have turned OFF VIPRE Firewall. I have tried to configure Vipre Firewall for RDP but no joy. Anyone solve this problem?
Thanks,
Ron

hansen
Posts: 137
Joined: Wed Dec 02, 2015 12:23 am

Re: Vipre Firewall Problem

Post by hansen » Mon Dec 12, 2016 5:00 am

Does the computer have multiple network interfaces?
If it only has one interface and if it works fine over LAN, then it sounds like a router port-forwarding issue.

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admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: Vipre Firewall Problem

Post by admin » Mon Dec 12, 2016 8:27 am

Hello,

Your firewall needs to have the TCP/UDP port opened on 3389(RDP)/443(HTTPS)/80(HTTP) depending on your connection preference.
Olivier
TSplus support team administrator
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