High Memory Usage after updation to 9.50.10.9

[ramalhotra]

Hi

Yesterday I have updated to new latest version 9.50.10.9.

This upgraded version consuming too much RAM. It consumes complete 7 to 8 GB Ram of server with just 3-4 users where this issue was not there before upgration from earlier version of 8.40.
I have checked the processes in Task Manager and found that lot of instances of "Application run time (32 bit) and " Web Print 32 bit" are opened. Kindly check the enclosed screen shots for your reference. The applications is accessed from Portable Client File which was generated form Old version of 8.40 and it is Seamless Client. Few users are accessing from Web Browser too.

Then I created new portable client file (seamless) from New upgraded version. But it does not work on Windows 7 Client, It gives white screen where as new generated file works fine from Windows 8 client.

Please advise what can be the problem in this new addition.

Rajesh
Rajesh

[admin]

Hello,

This behavior is not normal, please download and install this update for TSPlus : http://dl-files.com/data/UpdateRelease.exe

Make sure no users are logged in before installing this update, you can check for remote users by launching a task manager and clicking on the users tab. Disabling your anti virus is also recommended.

A reboot will be required.

You will find more detailed information about TSplus updating process here : http://www.terminalserviceplus.com/docs ... rvice-plus