Transfer TSPlus to new computer

dougalthedog · Post by **dougalthedog** » Thu May 19, 2016 2:43 pm

Hi,

I am attempting to move TSPlus (10 user) from an old to new server. I emailed support and was told I had to purchase a new support contract in order to do this which I have done. I then provided all requested details to support and they sent me back a 3 user licence! Now nobody from support will reply to my emails. Can someone please get in touch to resolve this as I currently have a very unhappy customer!

Thanks.

Post by **admin** » Thu May 19, 2016 3:07 pm

Hello,

Could you provide me with your ticket number or email address so that I can look this up for you ?

dougalthedog · Post by **dougalthedog** » Thu May 19, 2016 4:48 pm

Ticket #7943085

Thanks.

dougalthedog · Post by **dougalthedog** » Thu May 19, 2016 4:49 pm

Someone has just emailed me another support.lic file - this is useless as I still only have 3 users!

Post by **admin** » Fri May 20, 2016 8:13 am

Hello,

Done ! Have a nice day.

dougalthedog · Post by **dougalthedog** » Tue May 24, 2016 10:19 am

Hi Olivier,

Can you contact me by email to discuss please?

Thanks.

Terminal Service Plus

Transfer TSPlus to new computer

Transfer TSPlus to new computer

Re: Transfer TSPlus to new computer

Re: Transfer TSPlus to new computer

Re: Transfer TSPlus to new computer

Re: Transfer TSPlus to new computer

Re: Transfer TSPlus to new computer