Get help with troubleshooting issues
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bytemasters
- Posts: 21
- Joined: Fri Oct 02, 2015 10:13 am
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Contact:
Post
by bytemasters » Mon Oct 19, 2015 7:38 pm
I looked into the weblog.txt of the portal server (app-002) and found this after trying to connect to the other farm server:
app-002 is the gateway-server, app-001 is the farm-member where i want to login.
Code: Select all
Clip conversation for ansi text set to: windows-1252
Theming: 0:40000
Mobile browser
Handle numlock: true
Current depth: 16>1024:1236
Frames: 120 by size: 104
Use binary web socket!
Use native RDP JavaScript protocol with compression: 4
Max speed set: 130000.0
CLIPBOARD USED!
SOUND USED!
FILE TRANSFER USED!
Use auto keyboard de_de settings and direct scancodes for layout: 407
Unicode enabled
Connecting to app-001.002.bytemasters.de:3389 ...
java.net.UnknownHostException: app-001.002.bytemasters.de
RdpSocket null
JWTS Channel started!
Disconnected ... exit
It seems that after successful connecting, it raises a java.exeption.
Kind Regards
Michael
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adrien
- Posts: 43
- Joined: Thu Sep 10, 2015 10:39 am
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by adrien » Tue Oct 20, 2015 7:05 am
Hello,
Does the domain app-001.002.bytemasters.de exists?
It seems to be looking for it and failing.
Maybe this is not the domain name?
Kind regards,
Adrien
Adrien
TSplus CTO
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bytemasters
- Posts: 21
- Joined: Fri Oct 02, 2015 10:13 am
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Contact:
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by bytemasters » Tue Oct 20, 2015 8:43 am
you're right. it is bytemasters.local.
Now it works...

Kind Regards
Michael
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johndavies
- Posts: 58
- Joined: Sun Jan 13, 2013 2:20 pm
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by johndavies » Wed Oct 21, 2015 2:52 pm
Hello Michael,
I discover this post and I do not understand where the "correct" problem is.
Can you drop me enough information by mail (
john.davies@terminalserviceplus.com) to connect to your system(s) and to be able:
- To reproduce the issue(s)
- To analyze it on-line from my PC
- To trouble shoot them
This would be the most efficient way to fix it.
Kind regards
John Davies
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bytemasters
- Posts: 21
- Joined: Fri Oct 02, 2015 10:13 am
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Contact:
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by bytemasters » Wed Oct 21, 2015 3:22 pm
As i wrote above, this is fixed. It was an typo in the farm-configuration. One domain-name was wrong.
Kind Regards
Michael