Problem launching apps after update

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proware
Posts: 19
Joined: Mon Nov 19, 2012 10:01 am

Problem launching apps after update

Post by proware » Mon Jul 06, 2015 1:21 am

After updating, launching apps directly from the menu fails to correctly set the default directory.
It seems to set the default directory to 'c:\program files (x86)\tsplus\userdesktop\files'
However if I launch the app from the floating panel then they load just fine.
Also, testing the app from the app manager works fine as well.
All was good prior to the update.
Version 8.30.7.5

Cheers
David

jkuijt
Posts: 114
Joined: Sat Jan 04, 2014 1:41 pm

Re: Problem launching apps after update

Post by jkuijt » Mon Jul 06, 2015 7:11 am

Hi David,

Do you mean there is a problem now with the HTML5 TopMenu?
I have just tested the HTML5 TopMenu here and all my applications are started without any problem.
Running the latest version 8.30.7.5.

Best regards
Jeffrey

proware
Posts: 19
Joined: Mon Nov 19, 2012 10:01 am

Re: Problem launching apps after update

Post by proware » Tue Jul 07, 2015 3:22 am

Yes
the problem is in HTML5 and Java client (havent tried windows client).
I attached a screen shot.
You will see that it is trying to open the table region.dbf from the userdesktop\files directory.
This is not the correct directory.

If started from the floating panel it starts up correctly.

Cheers
David
Attachments
test.png

proware
Posts: 19
Joined: Mon Nov 19, 2012 10:01 am

Re: Problem launching apps after update

Post by proware » Mon Jul 13, 2015 11:40 pm

Have a look at this link:

theservicemanager.com:1986/index.html

Login with consulting / tsmdemo

You will see that if you launch the app directly from the menu then it fails but if you launch the floating panel then you get to the log in screen without errors.

I have TSPlus version 8.30.7.5

Cheers
David

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