Multiple TSPlus icons in System Tray

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AndyL
Posts: 12
Joined: Thu Apr 23, 2015 10:24 am

Multiple TSPlus icons in System Tray

Post by AndyL » Thu Apr 23, 2015 10:32 am

We have a problem with TSPlus leaving lots of icons in the system tray. When you hover your mouse over them, they disappear, so it looks like a process is starting, and then exiting without cleaning up.

We have updated to the latest version of TSPlus, but the problem still remains. It's running on Windows 7 Professional.
There is only a single remote user. This user does not have a desktop, only a single application that runs when they log on. The icons appear in the tray of the server, not the remote user, as they have no taskbar.

No icon is present that you can interact with. They all disappear when you try to open whatever is behind them, which suggests that a process is running at some point that is crashing.

Does anyone have any ideas as to what may be causing this?

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admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: Multiple TSPlus icons in System Tray

Post by admin » Thu Apr 23, 2015 12:00 pm

Hello,

This is only a small display bug that can occur from time to time, I have forwarded your question to our dev team. Meanwhile you should not worry much about it. ;)
Olivier
TSplus support team administrator
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AndyL
Posts: 12
Joined: Thu Apr 23, 2015 10:24 am

Re: Multiple TSPlus icons in System Tray

Post by AndyL » Thu Apr 23, 2015 2:05 pm

I'm not worried - but it does look like the attached. This is just after a few days too.
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TSPlusIcons.jpg
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AndyL
Posts: 12
Joined: Thu Apr 23, 2015 10:24 am

Re: Multiple TSPlus icons in System Tray

Post by AndyL » Fri Apr 24, 2015 8:41 am

Some further info:

The tray was cleared, and then periodically monitored.

08:10 - 0
09:00 - 2
13:30 - 11
15:40 - 16

There was only one remote logon during the whole time, in addition to the console logon.

Is there a scheduled task that TSPlus runs?

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admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: Multiple TSPlus icons in System Tray

Post by admin » Mon Apr 27, 2015 3:01 pm

Hello,

I have forwarded this issue to our dev team.
Olivier
TSplus support team administrator
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