Web portal login @ symbol

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proware
Posts: 19
Joined: Mon Nov 19, 2012 10:01 am

Web portal login @ symbol

Post by proware » Thu Mar 05, 2015 12:16 am

I have a web portal set up.

For some reason, often when I bring up the login screen, there is an @ symbol before the user name value.

ie @fred

Any ideas why it keeps putting this there? Its annoying to have to remove it each time.

Cheers
David

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admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: Web portal login @ symbol

Post by admin » Thu Mar 05, 2015 11:56 am

Hello,

This means you are using the web credential feature, more information about this can be found here : terminalserviceplus.com/docs/web-credentials
If you are still having trouble setting this up, please open a ticket so we can organize a screen sharing session.
Olivier
TSplus support team administrator
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WinDev
Posts: 7
Joined: Mon Mar 09, 2015 8:50 am

Re: Web portal login @ symbol

Post by WinDev » Mon Mar 09, 2015 9:11 am

Hi,

I have the same problem, and have read the documentation. But there`s no clue to how to get rid of the @ sign?

Cheers
Tor-Bjarne

proware
Posts: 19
Joined: Mon Nov 19, 2012 10:01 am

Re: Web portal login @ symbol

Post by proware » Tue Mar 10, 2015 6:33 am

I have created a ticket.

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admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: Web portal login @ symbol

Post by admin » Tue Mar 10, 2015 10:48 am

Hello,

Have you tried clearing your client browser's cache using the ctrl + F5 key combination after having disable the web credential feature ?
Olivier
TSplus support team administrator
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