Hi,
I think I made a rookie mistake, I published an application to all users on a cloud server and now when I access with the Administrator I can only see this application and thus I'm unable to access any other program. Is there any way arroud this?
Thanks,
Xavier.
Administrator with only published application
Re: Administrator with only published application
Hello,
I think you already got an answer to this in a ticket so I will post it here anyway as it can be useful for all to know.
When logging in with your admin account, use ctrl + alt + end to open a task manager. Then click on open a new application, paste the following path : C:\Program Files (x86)\TSplus\UserDesktop\files and locate the admintool.exe program. Once the admin tool is launched, you will be able to assign the remote desktop to your admin user.
I recommend you to watch this video to get you started with TSplus : youtu.be/oSQV3n09fz4
You will find here a documentation on how to publish new applications : terminalserviceplus.com/docs/application-publishing
And how to assign these applications to users : terminalserviceplus.com/docs/assigning-applications-to-users-or-groups
Regards,
TSplus support team
I think you already got an answer to this in a ticket so I will post it here anyway as it can be useful for all to know.
When logging in with your admin account, use ctrl + alt + end to open a task manager. Then click on open a new application, paste the following path : C:\Program Files (x86)\TSplus\UserDesktop\files and locate the admintool.exe program. Once the admin tool is launched, you will be able to assign the remote desktop to your admin user.
I recommend you to watch this video to get you started with TSplus : youtu.be/oSQV3n09fz4
You will find here a documentation on how to publish new applications : terminalserviceplus.com/docs/application-publishing
And how to assign these applications to users : terminalserviceplus.com/docs/assigning-applications-to-users-or-groups
Regards,
TSplus support team
Olivier
TSplus support team administrator

TSplus support team administrator
