Problem Landscrape Print

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hrj1981
Posts: 8
Joined: Wed Dec 03, 2014 5:08 pm

Problem Landscrape Print

Post by hrj1981 » Sat Feb 14, 2015 3:24 pm

Problem Landscrape Print after output paper from printer devices
App report Viewer (before printer device)
App report Viewer (before printer device)
output report from printer divice (afterprinter device)
output report from printer divice (afterprinter device)
Hi

SaleCar
Posts: 43
Joined: Mon Sep 29, 2014 8:10 am

Re: Problem Landscrape Print

Post by SaleCar » Sun Apr 19, 2015 8:44 pm

Same thing:
20150415_160345.jpg
20150415_161818.jpg

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admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: Problem Landscrape Print

Post by admin » Mon Apr 20, 2015 8:48 am

Hello,

When experiencing some issues with printing format when using the Universal Printer simply uninstall Adobe Acrobat and use another PDF reader such as FoxIt on your client computer. Adobe modifies the fonts of PDF which may result in slight changes of the print format.
Olivier
TSplus support team administrator
Image

SaleCar
Posts: 43
Joined: Mon Sep 29, 2014 8:10 am

Re: Problem Landscrape Print

Post by SaleCar » Sun May 03, 2015 8:43 pm

We did as you suggested but did not help. We think that problem is in combination of Universal Printer and a certain printer driver (in our case HP 2300).

dcipher
Posts: 202
Joined: Fri Jul 25, 2014 6:22 pm

Re: Problem Landscrape Print

Post by dcipher » Tue May 05, 2015 1:15 pm

We found a problem that looks like the one you describe and it seems to be related to the networked printers and not using the PDF option in the portable clients. Once we put the portable clients back to using PDF and re-installed the drivers related to the affected network printers the problem went away. The problem never happened with locally attached printers.

Simon

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