Can't login to admin tool because i'm forgotteen my pin admi

Get help with troubleshooting issues
Post Reply
ikhsanonymous
Posts: 1
Joined: Mon Nov 24, 2014 6:48 am

Can't login to admin tool because i'm forgotteen my pin admi

Post by ikhsanonymous » Mon Nov 24, 2014 6:55 am

hello everyone i have trouble with my tsplus

i forgotten my pin to acces my admin tool its always show pop up like pin code password

can you resolve this
Attachments
here it is
here it is

User avatar
admin
Site Admin
Posts: 1649
Joined: Wed Sep 05, 2012 6:38 am

Re: Can't login to admin tool because i'm forgotteen my pin

Post by admin » Tue Dec 16, 2014 11:54 am

Hello,

To reset the admin tool password, open a registry editor by clicking on execute/regedit. Then locate the following registry key : HKLM/Software/DigitalRiver/ and delete the admp key. You can also directly edit this registry entry to modify the password.
Olivier
TSplus support team administrator
Image

Post Reply